PRIVACY POLICY
Last Updated: 1/12/2026
Dallas Auto and RV Hauling LLC, doing business as RV Gas Guys we, respect your privacy and is committed to protecting the personal information you provide when using our website, services, or text messaging system.
This Privacy Policy explains how we collect, use, disclose, and protect your information.
1. Information We Collect
We may collect the following types of information:
Personal Information
Name
Phone number
Email address
Physical location (such as RV park and site number)
Service-related details (cylinder size, quantity, delivery frequency)
Communication Data
SMS text messages you send to us
Confirmation replies (such as “YES”)
Opt-out requests (such as “STOP”)
Website & Form Data
Information submitted through online forms
IP address and basic analytics data (via cookies or analytics tools)
2. How We Collect Information
We collect information when you:
Visit our website
Submit a form
Text our phone number to request propane service
Communicate with us via phone, email, or SMS
3. How We Use Your Information
We use your information to:
Respond to propane service requests
Schedule and confirm deliveries
Send service-related SMS notifications
Maintain internal service and delivery records
Improve our services and customer experience
We do not sell or rent your personal information.
4. SMS/Text Messaging Privacy
If you text our phone number, you are opting in to receive service-related text messages from RV Gas Guys.
Messages may include confirmations, scheduling updates, or service follow-ups
Message frequency varies based on service needs
Message and data rates may apply
You may opt out at any time by replying STOP.
For help, reply HELP.
Phone numbers collected via SMS are used only for service-related communication and internal operational purposes.
5. Sharing of Information
We may share your information only with:
Service providers necessary to operate our business (such as SMS or form platforms)
Legal authorities if required by law
We do not share personal information for marketing purposes.
6. Data Security
We take reasonable steps to protect your information using administrative, technical, and physical safeguards. However, no method of transmission over the internet or electronic storage is 100% secure.
7. Cookies and Analytics
Our website may use cookies or similar technologies to:
Understand website usage
Improve performance and user experience
You may disable cookies through your browser settings.
8. Your Rights and Choices
You may:
Request access to your personal information
Request correction or deletion of your information
Opt out of SMS communications at any time
To make a request, contact us using the information below.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Information
If you have questions about this Privacy Policy or our data practices, contact us at:
Dallas Auto and RV Hauling LLC
DBA: RV Gas Guys
Royse City, Texas
Phone: (469)581-4059
Email: Mark@RVGasGuys.com
SMS Terms of Service
Last Updated: 1./12/2026
These SMS Terms of Service (“Terms”) govern the use of text messaging services provided by Dallas Auto and RV Hauling LLC, doing business as RV Gas Guys (“we,” “us,” or “our”).
By texting our phone number or otherwise opting in to receive SMS messages from us, you agree to these Terms.
1. Program Description
RV Gas Guys provides an SMS messaging program that allows customers to request propane service and receive service-related communications. Messages may include confirmations of service requests, delivery scheduling notifications, service updates, and follow-up messages. All messages are transactional and service-related in nature.
2. Opt-In
You opt in to our SMS program by sending a text message to our phone number (such as “PROPANE” or “I need propane”) or by replying YES when prompted to confirm participation. Opt-in is voluntary and not required to receive services through other communication methods.
3. Message Frequency
Message frequency varies based on your service requests and communication needs. You may receive multiple messages related to a single service request.
4. Opt-Out
You may opt out of SMS messages at any time by replying STOP. After opting out, you will no longer receive SMS messages from us unless you re-initiate contact.
5. Help
For assistance, reply HELP or contact us directly using the information below.
6. Message and Data Rates
Message and data rates may apply depending on your mobile carrier and plan. Dallas Auto and RV Hauling LLC (DBA RV Gas Guys) is not responsible for any charges incurred.
7. Supported Carriers
Our SMS program is supported by major U.S. mobile carriers. Message delivery is subject to carrier availability and network conditions.
8. Privacy
Your privacy is important to us. Information collected through SMS is used only for service-related purposes and internal operations. Please review our Privacy Policy for more information on how we collect and use data.
9. Eligibility
You must be at least 18 years old or have the consent of a legal guardian to participate in our SMS program.
10. Changes to Terms
We may update these SMS Terms of Service at any time. Any changes will be posted on this page with an updated effective date. Continued participation in the SMS program constitutes acceptance of the updated Terms.
11. Contact Information
Dallas Auto and RV Hauling LLC
DBA: RV Gas Guys
Royse City, Texas
Phone: (469)581-4059
Email: mark@RVGasGuys.com